If parallel change request stages exist during an MDG process, the user can see the different work items by pressing the "Work Items" button.
The default pop-up only shows the ID and the description of the work Item but gives no further information.
For a customer of ours, we have extended this standard pop-up so that they know who the processor of the work Item is next to the status of the sub workflow.
Assigning workflow tasks to more than one person creates a shared processing responsibility. A disadvantage may be that the number of tasks increases rapidly in the workflow inbox, with a lower performance of the SAP Workflow inbox as a result. An example is the often large workflow inbox of the accounts payables.
A recent SAP OSS note improves the performance of retrieving task-specific attributes within Fiori My Inbox app. The methodology described in this note also works for the SAP GUI Workflow Inbox (transaction SBWP) for professional users.
During a recent webinar on the status of the workflow customer connection program (organized by SAP product improvement) SAP reported that the coming years we can still expect many improvements around SAP Business Workflow. It was stated that SAP Business Workflow is and remains the default tool to automate (approval) procedures within the SAP Business Suite. This remains the case for S/4HANA.
All SAP Workflow inbox alternatives are described in this article. We'll mention the main features, advantages and disadvantages of each option. We also compare the alternatives on the main features. So you can get a clear picture which workflow alternative suits best which situation.